Support & FAQ
Answers to the common questions, and a direct line to the developer. Replies usually within one business day.
Frequently asked questions
How do I log a session?
Tap Log at the bottom of the Stats or Ledger tab, then Log Session. Enter the result (use a minus sign for a loss), the casino, and the hours. Date, time and the rest are optional. Tap Save.
What is Hourly EV and do I need it?
It is your expected win per hour for the conditions you played, which card counters estimate from their spread and the rules. It is optional. If you enter it, the Stats tab draws a dashed expectation line next to your actual results, and the vs EV tile shows how far you are running above or below it.
Where are the stats?
The Stats tab is the first screen: net result, a chart of actual against expected, per hour, hours, sessions, win rate, results by month, and a ranking by casino. Tap a casino for its own page. The 30D, 90D, YTD and All buttons change the period for everything on the screen.
I spelled a casino two ways. Can I merge them?
Yes. Open the casino from the Stats tab, tap the menu in the top right, choose Rename or merge, and pick the other name. All sessions move over. The casino field also autocompletes from your history to prevent this.
How do I back up or move to a new phone?
Settings → Backup & export → Full backup gives you a JSON file to save anywhere. On the new phone, install the app and use Import a backup. Importing merges, so nothing already there is deleted.
How do I get a spreadsheet for my accountant?
Settings → Backup & export → Ledger spreadsheet. It is a CSV with one row per session or expense: date, time, location, amount, duration, hourly EV, category, trip and comments.
How do I lock the app?
Settings → Security → Require Face ID or passcode. Choose how long the app can be in the background before it locks again. The app also blanks its contents in the app switcher.
Can I change the colours?
Settings → Appearance. Dark is the default; Light and Auto are there too, and five accent colours: green, grey, blue, purple and pink.
Can I add my own expense categories or fields?
Yes. Settings → Tracking lets you edit the expense category list and add custom fields to the session or expense forms, for things like rules, penetration or payment method.
Which currencies are supported?
Nineteen, including USD, CAD, EUR, GBP, AUD, MOP, HKD, CNY, SGD, JPY and KRW. One currency for the whole log; switching relabels, it does not convert.
Is there an Android version?
Yes, it is free on Google Play.
Does it offer gambling or real-money play?
No. It records sessions you played elsewhere. There is no wagering, no odds and no prizes in the app.